Shipping Policy

Store: Smart Brain Buy
Contact Email: support@smartbrainbuy.shop

At Smart Brain Buy, we strive to provide a reliable and efficient shipping experience for our customers. Please review the details of our shipping policy below.

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer standard and express shipping options (where available).
Estimated delivery times vary depending on the destination:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days
Delivery times are estimates and may vary due to customs delays, carrier issues, or unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on destination, shipping method, and order weight.
Free shipping may be offered during promotions or for orders over a specified amount (as advertised on our website).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking information may take up to 48 hours to update.

5. Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or local taxes applied by their country.
Smart Brain Buy is not responsible for delays caused by customs processing.

6. Lost or Delayed Shipments

If your order is significantly delayed or lost during transit, please contact us at support@smartbrainbuy.shop.
We will work with the carrier to resolve the issue. Please note that resolution times may vary.

7. Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.
Smart Brain Buy is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Contact Us

For any questions regarding our shipping policy or assistance with your order, please contact us:
📧 support@smartbrainbuy.shop